Terms and Conditions
These Terms and Conditions describe the rules that govern your use of Juicy Vegas and our relationship with players. We set out how accounts are managed, what is expected of users, how promotions work, and how deposits, withdrawals and disputes are handled. By registering or playing you agree to these terms, our privacy policy and any additional rules that apply to specific promotions or services.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Only one account is permitted per person, household, IP address and device. You must not allow anyone else to use your login details. If you suspect unauthorised access you should change your password immediately and contact support via [email protected]. We may suspend or close accounts that breach these rules or where fraudulent activity is suspected.
Eligibility requirements
Only players who meet our eligibility criteria may register and play. You must be of legal gambling age in your jurisdiction and able to enter into a binding agreement. We may require proof of identity and residence before allowing deposits, play or withdrawals. We operate under a Curaçao eGaming licence; specific country restrictions apply and are set out during registration. It is your responsibility to ensure that participation is lawful where you are located.
Acceptable platform use
Use the site only for lawful, personal play. Prohibited activity includes account sharing, collusion, using multiple accounts, attempting to manipulate game outcomes, or abusing promotions. We reserve the right to withhold funds and close accounts where abuse, cheating or other breaches are identified. Do not attempt chargebacks or other disputed payment actions without contacting our support team first.
General bonus and promotion rules
Promotions and bonuses are subject to specific terms and conditions in addition to these Terms. Wagering requirements, game restrictions, maximum bet rules and expiry periods may apply. Where not otherwise stated, wagering requirements vary by promotion and may be significant - for example, some offers typically carry a rollover of around 40x. We may restrict certain games from contributing to rollover or exclude them entirely. Abuse of bonus offers may result in forfeiture of bonus funds and winnings.
Deposits and withdrawals
We accept a range of payment methods; minimum and maximum amounts depend on the method chosen. Deposits are normally processed instantly. Withdrawals require account verification and are subject to review; processing times vary by method. We may apply limits to withdrawals - for example, weekly limits are commonly applied and may be adjusted for VIP players. We will perform standard checks to prevent money laundering and to confirm ownership of funds.
Dispute resolution
If you have a complaint please contact our support team so we can attempt to resolve it. We aim to respond promptly and to investigate disputes fairly. Where we cannot reach agreement we will explain the steps we have taken and, where available, advise on independent dispute options. Initiating legal action should be a last resort; we encourage use of our internal support and review processes first.
Updates to terms and conditions
We may update these Terms from time to time. Changes will be published on the site and will apply from the date shown. Continued use of Juicy Vegas after changes are posted constitutes acceptance of the updated Terms. If you do not accept revised Terms you should stop using the service and close your account.